Get in Touch With Us
Got a question about something you've read on questions-quiz.uk, spotted an error, or want to flag a concern about one of the casinos not on GamStop we cover? This page explains how to reach our editorial team and what you can expect once you do.
How to reach our team
Email is the best way to get in touch. Write to us at [email protected] and a member of the team will read your message personally. We don't rely on automated replies to close out enquiries — every email gets a real response from someone who has actually read it.
Include a short line about what your message concerns — a review, a bonus term, a correction, or something else — and we'll route it to the right person faster. We aim to reply within two working days, though this can stretch slightly during busier periods.
What we can help with
- Questions about our reviews — If a bonus term, wagering requirement or payment detail on one of our pages isn't clear, ask us to explain it in plain terms.
- Corrections and factual updates — Casino offers, licensing details and terms change often. If you notice something on questions-quiz.uk that looks out of date, we want to know so we can check and update it.
- Content suggestions — If there's a topic around non GamStop casinos, payments, or game types you think we've missed, tell us. Reader input genuinely shapes what we cover next.
- Site feedback — Problems using the site, broken links, or anything that made a page harder to follow than it should be.
- Safer gambling concerns — If you or someone you know is finding gambling difficult to control, mention this in your message. We're not a support service ourselves, but we can point you towards organisations that are — including GamCare and GAMSTOP's own self-exclusion scheme.
We do not handle account issues, deposits, withdrawals or complaints on behalf of any casino operator. Those matters need to go directly to the casino in question, through its own customer support or complaints procedure. If you're unsure how a particular non GamStop site handles disputes, our page on trusted non GamStop casinos covers what to check before you sign up, including how customer support and complaints handling typically work at sites operating outside UK Gambling Commission oversight.
Why accuracy matters to us
Because these sites operate under overseas gambling licences rather than a UK Gambling Commission licence, and because bonus terms, wagering requirements and payment methods shift frequently, keeping our pages current takes ongoing effort. We fact-check claims where we can verify them, note where something is unresolved or advertised rather than confirmed, and date findings that are time-sensitive. Reader corrections are one of the ways we catch things that have moved on since our last review.
If something we've published led you to a decision you weren't happy with — a bonus that didn't work as described, a withdrawal that stalled, or terms that turned out different from what was advertised — tell us. It helps us keep the site honest for the next reader, even where we can't resolve the issue with the casino directly.
A quick note before you write in
We're a research and comparison site, not a casino operator, and we don't process payments, bonuses or withdrawals ourselves. If your message concerns a specific transaction, having the casino name, the date, and a brief description ready will help us understand the context — even though the resolution itself will sit with the operator, not with us.
We read every message that comes in. Thank you for taking the time to reach out.